Toptical Functional Driving Night Vision Polarized Clip-on for Glasses Frame UV400 Protection anti-glare
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
A $246 Nightmare: My Order Never Arrived & They Held My Refund Hostage 😤
I'm writing this as a warning after my terrible online shopping experience with GlassesUSA. I needed a new pair of glasses, placed an order, and then… nothing. It’s been an absolute nightmare trying to get a straight answer or my money back. My conclusion about this whole ordeal is simple: GlassesUSA has still not sent my refund for an order I never received. $246.00 they have of my hard-earned money from an order placed on 2/24. The tracking number still shows it stuck in Atlanta, Georgia. I can't get a response for a refund all they keep telling me is it is in transit from a BOT. This frustrating situation forced me to get on the phone with their customer service, determined to speak to a real person.
Customer: I’m calling about order #105081183. It's been over a month, the tracking hasn't moved, and I want my $246 back now. Your automated system is useless.
CS Rep: I am very sorry to hear about this frustrating experience. Let me look up that order for you. I see the tracking has stalled, and I sincerely apologize for the delay and the difficulty you've had getting an answer.
Customer: Sorry doesn't get my money back. I've been patient, but now I'm done. I don't want a replacement, I don't want store credit. I want a full refund processed today.
CS Rep: I completely understand. Given the circumstances, I can absolutely process a full refund to your original method of payment right now. Please allow 7-10 business days for it to appear on your statement.
Customer: Another 7 to 10 days? Unbelievable. Fine. But if I don't see it, you'll be hearing from me again, and not just on the phone.
CS Rep: I have initiated the refund and you will receive an email confirmation shortly. I have noted the situation on your file. I do apologize again for this entire ordeal.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
But Then, A Glimmer of Hope: How Mozaer.com Turned My Nightmare into a 5-Star Experience ✨
My experience has been a complete game-changer, and it's all thanks to this simple yet brilliant solution. I used to dread driving after dark, constantly squinting against the blinding glare of oncoming headlights. That frustration is a thing of the past now that I've found these incredible Night Vision Driving Clip-ons. They don't just reduce glare; they enhance clarity and make everything sharper, transforming a stressful drive into a comfortable and safe journey. If you wear glasses and want to reclaim your confidence on the road at night, you need to see the difference for yourself. I was so close to giving up on buying glasses online after a truly horrendous ordeal with another company. 😤 I’m talking about an order that never arrived, my $246 held hostage, and an endless loop of useless automated responses. It was an absolute nightmare, and I felt completely ripped off and frustrated. ðŸ˜
Honestly, I swore I'd never risk it again. But my favorite pair broke, and a trusted friend who heard my story recommended I give Mozaer.com a chance, mentioning how smooth their experience was. I was very hesitant, but I decided to give online shopping one last try. 🤔
I am so incredibly glad that I did! My experience was the polar opposite of the last one. As another customer put it, and I couldn't agree more: "Always love their glasses and customer service is great." This was spot on.
The whole process on Mozaer.com was a breath of fresh air. The website was easy to navigate, the prices were fantastic, and my order arrived much faster than I expected. The quality of the frames and lenses is excellent. While browsing, I was really impressed by the stylish selection of reading eye glasses for women they offered. It's such a relief to find an online store that is reliable, affordable, and actually delivers on its promises. Mozaer.com has definitely restored my faith and won a loyal customer. ✨😃
Comments
Post a Comment