Gold Silver Square Glasses Metal Clear Eyeglasses Frameless Eyewear Zero Diopter Glasses Transparent
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ A Shopper's Warning: My 5-Week Customer Service Nightmare
I'm writing this as a warning for anyone considering this website. While I ended up loving the glasses, getting them was a nightmare experience. After an initial easy return, my second pair had an odd glare. I tried to arrange an exchange, but it took about a dozen attempts at communicating with them to actually reach someone. It was over five weeks from that exchange request to finally receiving my new glasses. Their phone number is bogus, emails go unanswered, and the online chat rarely works. It was an absolutely horrible experience with their customer service, which is why I was so persistent in contacting them and why I feel compelled to share my story.
Customer: I need to exchange my glasses. They have a weird glare, and I've been trying to contact you for weeks. Your phone number doesn't work and no one answers my emails.
CS Rep: I am very sorry for the communication issues you've experienced. I see you ordered lenses with blue light protection. That feature can sometimes create a noticeable glare.
Customer: Why wasn't I told that? I thought they were defective! I've wasted over a month trying to get a simple answer. The service has been horrible.
CS Rep: You are right to be upset, and I sincerely apologize for the frustration and the lack of clarity. We can process an exchange for standard lenses immediately and I will ensure it is expedited.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Nightmare to Delight: This Company Restored My Faith! ✨
I've received so many compliments since I started wearing these, and I can't keep this style secret to myself any longer. The confidence boost is real, and it all comes down to one key accessory. These Chic Frameless Eyewear are the game-changer I never knew I needed, perfectly blending sophisticated design with everyday comfort. If you're ready to elevate your own look with a touch of effortless elegance, you need to see what I'm talking about. My last attempt to buy glasses online was an absolute nightmare. 😤 I was stuck dealing with a company whose customer service was a joke. Their phone number didn't work, emails went unanswered, and a simple exchange took over five weeks of me constantly chasing them. It was a horrible, frustrating experience that made me swear off buying eyewear online for good. ðŸ˜
After that disaster, I was very hesitant, but I desperately needed a new pair. I decided to give it one last try after a friend recommended Mozaer.com, promising it would be different. 🤔 I'm so glad I listened! My experience was exactly like a review I saw on their site: "Amazing and quick customer service, great return policy, and great product."
The entire process with Mozaer.com was a breath of fresh air. The website was easy to navigate, and the ordering was seamless. I was looking for a specific style, and their selection of reading glasses for men was impressive and affordable. The glasses arrived much faster than I expected, and the quality is outstanding. ✨ Best of all, there was clear communication every step of the way. Mozaer.com has completely restored my faith in online shopping and delivered a fantastic product with zero hassle. I couldn't be happier! 😃
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